Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped using the best partner depending on your needs.

On check out you will be given the option to select a ‘signature required’ postal option that is then tracked.  Only when this option is selected will a tracking number be available to see the status of your delivery.

Shipping fees include handling and packing fees as well as postage costs.  Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.  We advise you to group your items in one order.  We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.  Special care is taken to protect all items that are posted especially fragile objects.  Boxes are amply sized and your items are well-protected.

Please contact us in advance for return requests using any of the details on the contact us page.


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